Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 25, 2025

1. Introduction

Buntu Digital Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Account credentials (username, password)
  • Payment information (processed by third-party providers)
  • Communication preferences

Usage Information

We automatically collect certain information when you use our Service:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log files and analytics data
  • Cookies and similar tracking technologies
3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Monitor and analyze usage patterns and trends
  • Personalize your experience
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity
4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.

Legal Requirements

When required by law or to protect our rights, property, or safety, or that of others.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Consent

With your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request access to your personal information we hold.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Portability

Request a copy of your data in a structured, machine-readable format.

Opt-out

Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. You can control cookies through your browser settings.

Types of Cookies We Use:

  • Essential cookies for basic functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for targeted advertising
10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@buntu.ng

Data Protection Officer: dpo@buntu.ng

General Inquiries: hello@buntu.ng

Address: 711 Festac, Lagos, Nigeria

Phone: +234 707 738 6033